The McKinley Homes Customer Care Emergency Number (470) 489-5021.įor faster service, you may contact the mechanical contractor or appliance manufacturer directly by referencing the contact information provided in your closing packet or on the sticker located on the inside of your electrical panel.
Contact will be made during normal business hours Monday to Friday, 8am – 6pm EST excluding holidays. If possible, measures may be taken to minimize damage.įor non-emergency issues, please complete the warranty ticket on the website under the warranty tab and one of our Customer Care Representatives will contact you via phone or email within 48 hours of submittal. Please note a roofing representative may not be able to access the roof until the rain has stopped.